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CRM Development Overview

The main objective of Customer Relationship Management (CRM) is to engage customers effectively. Entro Labs brings over a decade of proven experience in developing innovative and custom CRM solutions. By partnering with us, businesses can avail the best-in-the-class CRM solutions that help to reduce operational costs, achieve better client retention and CRM driven growth.

Our CRM practice features

  • Marketing Automation: CRM software helps to automate repetitive tasks viz. sending an email marketing content to prospects and turning them into customers.

  • Sales Force Automation: : Helps to track customer interactions to obtain new customers and build customer loyalty.

  • Contact Centre Automation: This is facilitated by developing specific CRM tools like chatbots, and pre-recorded audio that assists in problem-solving and information dissemination.

  • Geo-location Technology: We can capably create geographic marketing campaigns based on customers' physical location.

  • Analytics: We help businesses to create a better customer satisfaction rate. We will do this by analyzing user data, and help create targeted marketing campaigns.

Significantly, Entro Labs CRM practice helps clients to automate repetitive tasks, identify customer-buying patterns to predict future customer behaviors and more.

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